News for 'Customer Service'

Woman jumps from moving rickshaw to escape drunk driver

Woman jumps from moving rickshaw to escape drunk driver

Rediff.com3 Jan 2025

A woman jumped from a moving autorickshaw to save herself from the drunk driver on Thursday night in Bengaluru, her husband said.

USTR Report Intensifies Trade Tensions With India

USTR Report Intensifies Trade Tensions With India

Rediff.com2 Apr 2025

The US Trade Representative noted that India's average applied tariff rate stood at 17% per cent, the highest of any major world economy.

Foreign companies' tax burden at record low in India

Foreign companies' tax burden at record low in India

Rediff.com24 Feb 2025

Foreign companies now pay less tax relative to their earnings than at any time in more than three decades. Foreign private companies paid 24.36 per cent of their pre-tax profit as tax in 2023-24, show numbers from the Centre for Monitoring Indian Economy (CMIE).

Insurers to double down on tech, rural expansion for growth in '25

Insurers to double down on tech, rural expansion for growth in '25

Rediff.com10 Jan 2025

The Indian insurance industry is set to focus on customer-centric technological adoption and expansion into rural areas to drive growth in 2025.

Family of 3 'digitally arrested' for 5 days, duped of Rs 1cr

Family of 3 'digitally arrested' for 5 days, duped of Rs 1cr

Rediff.com11 Feb 2025

A family in Noida was duped of over Rs 1 crore after they were kept under 'digital arrest' for five days by unknown people posing as government officials. The scammers threatened the family with arrest by making video calls and claiming to be investigating money laundering and other crimes. This is a new type of cyber fraud where the accused pose as law enforcement agency officials and use video calls to intimidate their victims.

Is Bank Demanding Payment Of Dues?

Is Bank Demanding Payment Of Dues?

Rediff.com14 Jun 2024

'Save the entire chain of e-mail exchanges so that you have documented evidence to show you informed the bank about the issue.'

Indian student self-deports after US revokes visa for supporting Hamas

Indian student self-deports after US revokes visa for supporting Hamas

Rediff.com15 Mar 2025

Ranjani Srinivasan, a citizen and national of India, entered the United States on a F-1 student visa as a doctoral student in Urban Planning at Columbia University, the Department of Homeland Security said in a statement on Friday. It added that Srinivasan was "involved in activities supporting" Hamas, a terrorist organisation.

Siemens stock drops rapidly as management flags growth challenges ahead

Siemens stock drops rapidly as management flags growth challenges ahead

Rediff.com31 Dec 2024

Siemens's share price has lost ground in the past few sessions following weak management commentary. The management indicated challenges to the growth outlook due to stagnant private capex and concerns over semiconductor shortages for digital industries. Government infra-spending may regain momentum from January 2025.

'No need to panic on draft infra guidelines'

'No need to panic on draft infra guidelines'

Rediff.com24 May 2024

'It's a debatable topic, and we will submit our comments to the RBI by June 15.'

India, US to finalise broad contours of proposed trade deal soon

India, US to finalise broad contours of proposed trade deal soon

Rediff.com17 Feb 2025

India and the US will sit together in the next couple of weeks to decide on the nature of the proposed trade agreement and finalise its broad contours, a senior official said on Monday. During the recent visit of Prime Minister Narendra Modi to Washington, India and the US announced to more than double the two-way commerce to $500 billion by 2030 and negotiate the first tranche of a mutually beneficial, multi-sector bilateral trade agreement (BTA) by fall of 2025.

Sitharaman urges banks to boost deposits

Sitharaman urges banks to boost deposits

Rediff.com19 Aug 2024

Finance Minister Nirmala Sitharman on Monday held a performance review meeting with heads of public sector banks and asked them to make concerted efforts to garner deposits. Deposits have been growing 300-400 basis points lower than the credit growth in the last few months, creating an asset-liability mismatch for banks. During deliberations on the deposit mobilisation, she said that while the credit growth has picked up, mobilisation of deposits could further be improved to fund the credit growth sustainably, and asked banks to make concerted efforts to garner deposits by conducting special drives.

US agents check gurdwaras for illegal immigrants

US agents check gurdwaras for illegal immigrants

Rediff.com27 Jan 2025

Law enforcement officials from the US Department of Homeland Security have started visiting gurdwaras in New York and New Jersey to check for the presence of illegal immigrants, drawing a sharp reaction from some Sikh organisations which see such actions as a threat to the sanctity of their faith. The Trump administration has rescinded the Biden administration's guidelines that protected places of worship from immigration enforcement actions, leading to concerns that gurdwaras are being targeted. Sikh organisations argue that gurdwaras are not just places of worship but also vital community centres and that surveillance and raids by armed law enforcement would burden religious exercise and limit the ability of Sikhs to gather and associate with one another.

'Har Ghar Lakhpati': SBI's new mantra for deposit accretion

'Har Ghar Lakhpati': SBI's new mantra for deposit accretion

Rediff.com9 Dec 2024

At a time when banks are finding it challenging to mobilise resources, State Bank of India (SBI)-the country's largest lender-has devised a three-pronged strategy to boost deposit accretion. First is an aspirational product that promises to make depositors lakhpatis by helping them grow their deposits to Rs 1 lakh through recurring deposit (RD) schemes.

Paytm shifts nodal account to Axis Bank to ensure continuity of services

Paytm shifts nodal account to Axis Bank to ensure continuity of services

Rediff.com16 Feb 2024

Fintech firm One97 Communications -- owner of the brand Paytm -- has shifted its nodal account to Axis Bank from Paytm Payments Bank. The move will allow continuity of Paytm QR, Soundbox, card machine after the March 15 set by the Reserve Bank of India (RBI), as per a regulatory filing. The RBI has advised customers and merchants of Paytm Payments Bank Ltd (PPBL) to shift their accounts to other banks by March 15, giving 15 more days to the beleaguered entity to close most of its operations, including deposit and credit transactions.

Some equity research firms shutting shops after Sebi's guidelines

Some equity research firms shutting shops after Sebi's guidelines

Rediff.com22 Jan 2025

Markets regulator Sebi's new guidelines on research analysts (RAs) are forcing several equity research firms publicly announcing plans to shut down their shops due to heightened compliance and operational requirements. The Securities and Exchange Board of India (Sebi), on January 8, came out with guidelines for Research Analysts in a bid to curb fraudulent stock recommendations and illegal practices in the securities market.

HEX20 Elevates India With Nila Launch

HEX20 Elevates India With Nila Launch

Rediff.com7 Apr 2025

'The launch of Nila, our very first satellite was very emotional as well as nerve wracking. We tried to calm ourselves by cracking some poor jokes!'

What EVs need for catching up with ICE-run cars

What EVs need for catching up with ICE-run cars

Rediff.com29 Jan 2025

'Currently, EVs are about 30-50 per cent more expensive than ICE vehicles. I believe the inflection point for EVs will come when this price gap narrows to 20-25 per cent. That's when people will start coming in.'

India, US decide to hold sector-specific talks for proposed trade pact

India, US decide to hold sector-specific talks for proposed trade pact

Rediff.com29 Mar 2025

India and the US have decided to hold sector-specific talks in the coming weeks to finalise the structure of the proposed bilateral trade agreement (BTA), the government said on Saturday. The engagement between the two countries came in the backdrop of the USA's threat to impose reciprocal tariffs on its key trading partners, including India, on April 2.

Why Has FATF Summoned Indian Gaming Firms?

Why Has FATF Summoned Indian Gaming Firms?

Rediff.com20 Feb 2025

Dream11, Baazi Games, Zupee and WinZO among others are invited for the discussion with the anti-money laundering watchdog.

20 EV Launches In 2025

20 EV Launches In 2025

Rediff.com2 Jan 2025

Maruti Suzuki, Tata Motors, Mahindra & Mahindra, Hyundai and MG Motors are gearing up to introduce EVs in India.

Why gold import computation went wrong

Why gold import computation went wrong

Rediff.com9 Jan 2025

The government's initiative to migrate SEZ data from NSDL software to ICEGATE system for streamlined reporting of import data caused double counting of gold imports, resulting in inflated figures and the issue has now been largely rectified, government sources said. The downward revision has provided the actual picture of trade deficit (difference between imports and exports), which was earlier looking very high. The deficit for November will now be revised downwards from $37.84 billion to about $32.8 billion. Similarly, there will be a revision in overall import numbers as well.

10 Job Skills That Will Be In Demand In 2025

10 Job Skills That Will Be In Demand In 2025

Rediff.com27 Dec 2024

Skills like social media, e-mail marketing, SEO (search engine optimisation) and PPC (pay per click) will be essential in 2025, says Sachin Alug, CEO, NLB Services.

'Tariffs will hurt insurance, patients and everyone'

'Tariffs will hurt insurance, patients and everyone'

Rediff.com10 Feb 2025

After registering a net profit of Rs 25.1 crore in Q3FY25 and consolidated revenues growing by 7 per cent on a like-for-like basis, Siddharth Mittal, chief executive officer (CEO) and managing director, Biocon, told Sohini Das/Business Standard in a virtual interaction that local manufacturing in the US is a trade off between cost and qualifying to do business there.

Taxes comprise 66 paise of every rupee in govt coffer

Taxes comprise 66 paise of every rupee in govt coffer

Rediff.com1 Feb 2025

For every rupee in the government coffer, the biggest pie of 66 paise will come from direct and indirect taxes, according to the Union Budget 2025-26 documents. Around 24 paise will come from borrowings and other liabilities, 9 paise from non-tax revenue like divestment, and 1 paise from non-debt capital receipts, the Budget documents said.

Buoyant economic conditions boost India's services sector

Buoyant economic conditions boost India's services sector

Rediff.com5 Jan 2024

The services sector growth in India rose to a three-month high in December supported by favourable economic conditions and positive demand trends, a monthly survey said on Friday. The seasonally adjusted HSBC India Services PMI Business Activity Index rose from 56.9 in November to 59 in December, highlighting a sharp increase in output that was the most pronounced since September. In Purchasing Managers' Index (PMI) parlance, a print above 50 means expansion while a score below 50 denotes contraction.

Earnings winter to persist in Q4

Earnings winter to persist in Q4

Rediff.com23 Apr 2025

Brokerages expect a further slowdown in Indian firms' revenue and earnings growth in Q4FY25, following low single-digit growth in the preceding three quarters, as factors like weak consumer demand and credit growth linger on.

'A Tsunami is coming on April 2': Oppn on Trump's tariff war

'A Tsunami is coming on April 2': Oppn on Trump's tariff war

Rediff.com28 Mar 2025

Opposition MPs in India's Rajya Sabha raised concerns about US President Donald Trump's tariff threats, demanding the government clarify its response and engage in discussions with opposition parties. Leaders like P Chidambaram and Sagarika Ghose warned of potential economic repercussions, including depressed exports, lower FDI, and a significant tariff burden. The debate also touched on other issues such as the government's economic policies, demonetization, and the impact of GST on common citizens.

Fighting digital fraud: From KYC processes to advanced authentication

Fighting digital fraud: From KYC processes to advanced authentication

Rediff.com10 Feb 2025

In today's rapidly evolving digital payment landscape, security concerns remain a top priority for stakeholders across sectors.

AI casts huge pall of uncertainty across skill levels: Survey

AI casts huge pall of uncertainty across skill levels: Survey

Rediff.com22 Jul 2024

The Economic Survey on Monday said the advent of Artificial Intelligence (AI) casts a "huge pall of uncertainty" with regard to impact on workers across all skill levels. The Economic Survey 2023-24 tabled in Parliament predicted that the new-age technology, while turbocharging productivity, has the potential to disrupt employment in certain sectors. The Survey described AI as "phenomenal in its rapid pace of innovation and ease of diffusion" but also cautioned that the the future of work will be reshaped by it.

Gautam Singhania-backed SCCG seeks licence to restore foreign cars

Gautam Singhania-backed SCCG seeks licence to restore foreign cars

Rediff.com13 Jan 2025

Car restoration service provider Super Car Club Garage (SCCG), backed by Raymond chairman and managing director Gautam Singhania, has sought the Centre's green light for a licence to import foreign vehicles for restoration and subsequent re-export.

Two Insurers Announce Investment In Bima Sugam

Two Insurers Announce Investment In Bima Sugam

Rediff.com14 Mar 2025

New India Assurance and Niva Bupa have invested in the Bima Sugam India Federation.

Kotak Mahindra Bank's margins to improve after ban removal: Brokerages

Kotak Mahindra Bank's margins to improve after ban removal: Brokerages

Rediff.com21 Feb 2025

Kotak Mahindra Bank's net interest margin is likely to swell after the Reserve Bank of India (RBI) lifted its restrictions on the private lender that barred it from issuing fresh credit cards and onboarding new customers through digital mode, brokerages said on Thursday. The bank's net interest margin (NIM) has seen a decline of over 35 basis points (bps) since the restrictions were imposed by the regulator in April 2024.

Reliance Q3 net rises 7.4% on rebound in retail, higher telecom earnings

Reliance Q3 net rises 7.4% on rebound in retail, higher telecom earnings

Rediff.com16 Jan 2025

Reliance Industries Ltd on Thursday reported a 7.4 per cent rise in its December quarter net profit, as its retail business rebounded and telecom earnings rose. Its consolidated net profit of Rs 18,540 crore, or Rs 13.70 per share, in October-December - the third quarter of April 2024 to March 2025 fiscal (FY25) - compared to Rs 17,265 crore, or Rs 12.76 a share, in the same period a year back, according to a stock exchange filing by the company.

TaMo in driver's seat to combat headwinds

TaMo in driver's seat to combat headwinds

Rediff.com20 Mar 2025

Automobile giant Tata Motors' shares were in demand on Wednesday as the stock rallied as much as 3.69 per cent to hit an intraday high of Rs 671.80 per share, before settling 3.18 per cent higher at Rs 668.45. By comparison, the BSE Sensex settled 0.10 per cent, or 72.56 points, lower at 74,029.76.

How AI is shaping the future of fashion e-commerce

How AI is shaping the future of fashion e-commerce

Rediff.com17 Dec 2024

'We have reached 70 million monthly active users during this festival season, which is another great milestone for us.'

All That You Wanted to Know about Tata Curvv

All That You Wanted to Know about Tata Curvv

Rediff.com9 Aug 2024

While the electric version will open for bookings starting August 12, the internal combustion engine (ICE) counterparts will make their debut after September 2, says Rajesh Karkera/Rediff.com.

Honda Motorcycle and Scooter launches Activa in electric avatar

Honda Motorcycle and Scooter launches Activa in electric avatar

Rediff.com27 Nov 2024

Honda Motorcycle and Scooter India (HMSI) on Wednesday forayed into the fast-growing domestic electric mobility market with the introduction of e-scooters, ACTIVA e: and QC1, with swappable and fixed batteries. With this, the Japanese two-wheeler maker will now be competing with other legacy players such as Bajaj Auto, Hero MotoCorp, TVS Group as well as pure EV players like Ather and Ola, who already have a good presence in the segment, which is growing at 34 per cent year-on-year.

Indian student in US arrested by masked agents from near home

Indian student in US arrested by masked agents from near home

Rediff.com20 Mar 2025

Badar Khan Suri, an Indian postdoctoral fellow at Georgetown University, is facing deportation after US authorities accused him of "spreading Hamas propaganda" and having "close connections to a suspected terrorist." The Department of Homeland Security claims Suri has been actively promoting antisemitism on social media and is connected to a senior Hamas advisor. Suri's lawyer, Hassan Ahmad, argues that his client is being targeted due to his wife's Palestinian heritage and their opposition to US foreign policy towards Israel. The incident follows the self-deportation of another Indian student from Columbia University who was also accused of supporting Hamas.

Zepto Grabs #2 Spot in Global Food Apps

Zepto Grabs #2 Spot in Global Food Apps

Rediff.com6 Feb 2025

Zomato is at 5, Swiggy at 9, Blinkit at 10.

Want To Buy A Mercedes? A BMW? An Audi?

Want To Buy A Mercedes? A BMW? An Audi?

Rediff.com30 Sep 2024

From attractive EMIs to assured buyback guarantees, luxury carmakers have lined up a slew of offers to woo customers this festival season to address dwindling sales amid rising inventories.